Legal
Last updated: 15 October 2026
In short: refunds are decided by Paddle.com, our Merchant of Record, under its buyer terms. Email us and we will pass your request to Paddle.
Refunds for digital Products are decided by Paddle.com, which acts as Merchant of Record for your order, under Paddle's buyer terms. Those terms set the refund conditions that apply to your purchase. Your mandatory consumer rights in your country are not affected.
If a Product is materially different from its description, contact us with your order reference. We will look into it and pass the request to Paddle.com, which decides refunds for orders it processes.
Refund eligibility outside Paddle's conditions is decided by Paddle.com, except where applicable consumer law gives you rights that cannot be limited.
Email support@expanpress.com with your order reference and the email used at checkout, or reply to your receipt email. We pass refund requests to the reseller that processed your order, currently Paddle.com, which handles returns for orders it processes. Refunds are issued by that reseller, our Merchant of Record, to your original payment method. Timing depends on Paddle.com and your bank.
support@expanpress.com